Normal dictation is fine, atty's do there stuff, upload the jobs to the dictation server, jobs are routed to the secretary, done and done. I work in a law firm where our attorneys use Philips LFH 9600 Dictaphones Opens a new window, which record in. Usually I can google-fu my way through any issue, but this one keeps leading me down the same path each time. I am sure there are MANY different ways to accomplish this task using many different tools and methods.I've hit a wall with this one. This is just a short post on a topic I am asked about often. I thought the best way to show how to do this would be by shooting a quick video:Īlso here is a quick screen shot of the settings for the WAV conversion so it will be in the format Cisco likes! I know we have all run into this especially with things like music on hold… Conclusion: # For the amount of time I spend performing this task I find the software to be extremely easy to use, accepting of every format I have thrown at it, and relatively inexpensive. I like to use the Switch application by NCH Software for this task. But, I have quite a few that would much rather just record a message with whatever is handy (an iPhone more and more these days) and e-mail it to me for uploading and configuration. I have some clients that have call handler managers and record and configure their own messages on the systems. The Request: #ĭue to inclement weather conditions in the southeast I had multiple clients that needed emergency messages uploaded to their Unity Connection auto attendants. This post will be focused around Unity Connections but the same method can be used for all applications. I thought I would make a quick post around how I prepare audio files for deployment in Unity Connection, Communications Manager, Contact Center Express, and other Cisco UC 1 products.
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